October 10, 2026 · 2 min read
Where Should AI Go First in a Small Business?
Not where the demo looked best. Start with the work that is growing faster than your ability to handle it - then score it before you buy anything.
strategygetting-started
Blog
Process redesign, practical governance, and honest ROI for small business AI - the thinking behind the book, kept current.
October 3, 2026 · 2 min read
Automate Transactions, Augment Judgment: Where AI Stops in a Small Business
The most useful AI decision is often where it should not act. A simple two-question matrix tells you the most AI may do with any piece of work.
governancehuman-oversight
September 26, 2026 · 2 min read
AI Assistant vs Copilot vs Agent: The Five Levels of AI Process Adoption
Higher is not better. The right level for a process is the lowest one that does the job - and every level up brings controls you must actually run.
agentsstrategy
September 18, 2026 · 2 min read
How to Run a 30-Day AI Pilot That Ends in a Decision
Four weeks, one process, one slice. Set every line before any result exists - and end on Day 30 with a signed decision, not an extension.
pilotroi